Information on the Coronavirus (COVID-19) for all our valued guests

Updated 11 May 2020

Information on Future Bookings - Availability  suspended until 30 June 2020

Based on new UK Government advice (issued 11 May 2020). We have made decisions to help the Aberdovey and surrounding area environment, persons, local hospitals, health centres and local immediate essential services, we have temporarily added to our Terms and Conditions which will help the Village and area together with our valued guests and owners of holiday accommodation.

Independent Holidays t/a Aberdovey Breaks will from 11 May 2020 cease to take any new bookings for arrivals prior to 30 June 2020 (this date may be extended pending Government advice).

Temporary addition to Terms and Conditions Based on Government Advice and Guidelines:

We are aware that the situation changes daily and we will continue to take advice and guidance from the Government and amend accordingly.

For all guests who have booked holiday accommodation with ourselves for dates up to 30 June 2020 we advise you to defer your holiday to later dates during 2020 or 2021 to the same holiday accommodation originally booked, owners of holiday accommodation are in agreement with these amended terms and conditions and look forward to welcoming you to take a holiday at their property during the next 20 months or so. If deferring you do not need to provide a date when deferring to as this can be arranged at a later stage (subject to availability of the property) All monies paid will be transferred to your new date (if known) or held on your original booking until a date is confirmed. We will be monitoring the situation on a daily basis and of course review accordingly.
We have tried to simplify the procedure for all future bookings

Information to Defer your Booking
If you wish to defer your booking, please visit our website  check alternative dates for the accommodation you have booked and then please email us with your name/original arrival date and new dates you would like to amend to, we will amend your booking for you and confirm in writing your deferred date, alternatively please email ourselves with your query and we can advise availability for you. We are not levying any cancellation/amendment charges to make this arrangement.
Please note that If the date you amend to is a more expensive time of the year the applicable cost would be applied equally if dates chosen are less the cheaper applicable cost would be applied.
For guests who have holidays booked where balances are now due please contact us immediately to defer your booking, if you do wish to cancel your holiday then normal cancellation charges would be applicable.

Bookings from 01 July 2020
At present our normal T+C's would be applicable For guests who wish to cancel their accommodation completely for any arrival date from 01 July 2020 our normal T+C's would be applicable however please contact your travel insurance to find out what your policy covers you for, we have found out that most of our guests are able to make a claim and receive monies paid by their Insurers. Once spoken to your Insurance Company please forward to us via email your cancellation, please note that our normal terms and conditions would be applicable for cancellations made by a guest, we would supply you with the necessary cancellation documentation to pass on to your insurance Company.

Please be advised that if Government advice changes, we will react accordingly.

We would like to thank all our guests, past/present and future for your understanding and support, it is most appreciated.

A Message from Wales
For further information regarding holidays and travelling to Wales and Aberdovey please view the following advice from Visit Wales

A Message from Aberdovey
Local people in Aberdovey and surrounding area appreciate ours and your support in not travelling at present however you can be assured of a warm welcome when travel can recommence, again we thank our guests for your understanding.

Please view a message from Aberdovey Council asking people to STAY HOME, SAVE LIVES AND PROTECT THE NHS  

Further information for GuestsCOVID-19 essential travel guidance

Coronavirus (COVID-19): what you need to do

Coronavirus (COVID-19) For health information and advice  

If as a guest you have any queries please do not hesitate in contacting us via email:  

We would like to thank all our guests and owners for their patience and continued support.
Please be aware that these Terms and Conditions are a temporary measure and can be amended at any time.